You installed the Motiv app on a supported device. To see the most current list of supported devices, please check the list of supported devices. Motiv frequently adds support for new devices, so if yours isn't listed, check back soon.
Your device software is updated to the latest version. You can check for software updates in your mobile device settings.
iOS—tap Settings > General > Software Update.
Bluetooth is enabled on your device. You can verify that Bluetooth is enabled in your phone settings.
iOS—tap Settings > Bluetooth.
Your device is not managing multiple Bluetooth connections at the same time. You can experience interruptions with any consistently streaming Bluetooth connection such as headsets, car kits, stereo audio, tethering, and file transfers.